Shipping Policy

 

We cooperate with the world's leading express delivery companies to ensure that our customers receive their goods on time. Please read the following content, which will ensure that you can receive the package on time.

 

Regarding shipping costs
In most areas, we offer free shipping services for orders over $299, and orders below $299 require payment.

 

All actual shipping costs may vary depending on the location and weight. The shipping cost will be automatically calculated on the checkout page, and all shipping costs will be based on the shipping cost on the checkout page.

 

Normal delivery time
After you submit the order and the payment is successful, we usually will arrange for delivery within 72 hours. After the delivery, we will submit the express tracking number on the website. You will receive the express tracking number within approximately 72 hours, and step on your tracking information.

 

Customer verification policy (before shipping)
We are responsible for detecting and preventing fraud, embezzlement, and other violations to protect our customers. Once our system detects suspicious transactions, whenever a customer places multiple orders before processing the order, we must require additional information for verification.
We do not sell to North Korea.

 

Package loss and liability determination
If the mailing address is incorrect, resulting in the package being unable to be recovered after delivery, the recipient should bear all the losses. We are responsible for the losses caused by the express delivery company during transportation.

 

International customers may need to pay additional import taxes.
The customs fees for these items are levied by the local government - the laws of each country are different. Unfortunately, import taxes are not payable by us, as they are not a fixed amount and are collected by the local government and are the responsibility of the importer.

 

For South America, due to local policies, we charge specific tariffs, which will be directly included in the price.

Delivery location

China,Shenyang City
No. 5 Wanliu Tang Road, Shenhe District (1 door)

 

How can I track my order?

 

Our delivery time starts from the moment we accept the order, including 24 hours of time, and your items will be processed and delivered on working days. Please note: This may take longer during the promotion period.

 

Please note that it may take a few days to obtain the tracking information.
Delivery time
We publicize the time required for the goods to reach your hands according to the information provided by the courier company, and the specific required time is subject to the actual delivery situation.
Very sorry, we only publicize the required time for delivery in some countries (if your country or region is not included, please refer to the effectiveness of the publicly announced countries).
Country/Region
Shipping Method
Shipping Time
United States Standard Shipping 10-20Business Days
Australia Standard Shipping 10-20Business Days
Canada Standard Shipping 10-20Business Days
United Kingdom Standard Shipping 10-20Business Days
Germany Standard Shipping 10-14Business Days
Switzerland Standard Shipping 10-20Business Days
Spain Standard Shipping 10-20Business Days
Korea Standard Shipping 7-14Business Days
Russia Standard Shipping 10-20Business Days
Thailand Standard Shipping 7-14Business Days
Singapore Standard Shipping 7-14Business Days
Please note:
  1. Total delivery time = processing time + shipping time
  2. Our published shipping time is the standard time, but it is not necessarily real-time and is for reference only

 

If you have any other questions, please contact our customer service at inklabtattoosupply@gmail.com.